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Under the Residential Tenancies Act 1997 the following maintenance issues are considered to be of an urgent nature.
If you are experiencing any of the issues below please contact our office as soon as possible on 02 60245450.  We have a Property Manager on call to take your calls 7 days a week.

Under the Residential Tenancies Act 1997, urgent repairs in a rental property are:

  • burst water service
  • blocked or broken toilet system
  • serious roof leak
  • gas leak
  • dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering
  • failure or breakdown of the gas, electricity or water supply
  • any fault or damage in the premises that makes the premises unsafe or insecure
  • an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • a serious fault in a lift or staircase.

For any non-urgent maintenance please email your property manager and they will attend to the issues as soon as possible.