Maintenance Request Forms

for your convenience  please find below our maintenance request forms for you to download.   

Maintenance Form VIC
Maintenance Form NSW

Alternatively, please use the following form to email us directly with your maintenance request, PLEASE DO NOT USE THIS FORM FOR AN URGENT REPAIR!

Email Maintenance Request

Unsure if your repair is classed as an urgent repair?


“Urgent repairs are serious problems affecting safety or security of the property, or failure of any essential service or appliance.”

These kinds of repairs include:

  • Burst Hot Water Service
  • Blocked or Broken Lavatory System
  • Serious Roof Leak
  • Gas Leak
  • Dangerous Electrical Fault
  • Serious storm, fire or flood damage
  • Failure or breakdown of any essential service or appliance provided for hot water, water, cooking, heating or laundering
  • Failure or breakdown of the gas, electricity or water supply
  • Any fault or damage in the premises that makes the premises unsafe or insecure
  • An appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • Serious fault in a lift or staircase in the rented premises

What To Do

If after attempting to contact our office or your Property Manager directly, you receive no response and the repair is urgent, you may contact one of the tradesmen listed below:

Plumber – Tonkin Plumbing 0423 559 069 or Mark Phillips Plumbing 0418 572 119
Gas – Tonkin Plumbing 0423 559 069 or Alb-Wod Gas Paul 0411 695 565
Electrical – Mick Curtis 0423 441 090
Handy Man – Alan Croucher 0415 946 648 or  Hire A Hubby Rick 0457 808 870
Appliance Repairs – Alb-Wodonga Gas Paul 0411 695 565 or Mick Curtis 0423 441 090
Locksmith – Border Locksmiths 6024 7755

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